FAQ
FAQ Page for Sunanta Madaan
You are kindly welcome to the Sunanta Madaan FAQ page, where our esteemed brand, products and our services in general are the most frequently asked questions. Other questions that you may wish to be answered, you can send them to our support team to assist you.
Where Did Sunanta Madaan Found Its Fame?
Sunanta Madaan is an Indian luxury fashion brand which primarily focuses on the high end of women’s wear. Our garments include hand embroidered sarees, Indo western, cocktail gowns and Kaftans. Our creations suit those who enjoy sophistication and elegant fashion as it combines traditional artisanal skills and modern fashion fads.
How Can I Buy Sunanta Madaan Collections?
These can be purchased from our official website sunantamadaan.com as well as being exhibited at selected fashion events or at corners within other shops which are advertised on our social media platforms.
What Kind of Products Do You Have on Offer?
These includes;
Sarees: Pre Draped sarees, ruffle sarees, traditional sarees hand embroidered, Indowestern Wear: Sharara sets, pre-draped skirts and corset tops, Western Wear: Cocktail Gowns, Draped dresses, Blazer sets and lastly kaftans which are luxurious and comfy wear that can be worn on a casual and formal dressingコード.
Are there any types of pieces that can be customized?
If a client wishes to have certain elements changed or wishes to have something made wholly from scratch, then they are welcome to reach out to the customer service team as we offer customization services for a few items through bespoke design.
Could you let me know the size range available in the Sunanta Madaan attainments?
We aim to accommodate every single body type there is, and that is why the size chart of every single product has been attached separately to the item to guarantee that the customer does not have difficulty in locating their correct size. In case you are unable to find the size you need, feel free to reach out to customer support and they will assist you accordingly.
Is there a specific way to treat Sunanta Madaan garments?
To keep the items in the best condition possible and increase the life span of the garment, we suggest the following:
Wearable pieces that have intricate hand stitching should solely be dry cleaned.
Gently hand washing fr cotton and other solid materials.
Hanging Indoors in a shaded and dry area to avoid the fabric from fading.
Would you care to tell me about some of your policies in regards to delivery and shipments?
We ship both nationally and internationally as the customer pleases and all deliveries have different time periods and shipment fees which will depend on the location of the buyer. Further elaboration can be found on our ‘Shipping & Delivery’ section on our web page.
Is there any way that I can see where my package is and check the status?
Indeed, after your order has been processed for shipping, we will be able to provide you with a tracking number through mail. You are able to track your order through our website or through the tracking portal provided by the courier using this number.
How do you go about your returns and exchange policy?
Our policy states that customers are able to exchange items within 3 days of getting them as long as the items arrived in perfect condition (undamaged, unworn, and unwashed). For more specifics about your return or exchange, please check our page that has been designed for Returns and Exchanges.
If I wanted to get a gift card, would it be available?
Sunanta Madaan gift cards are available in different values. They also work as great gifts because the receiver is able to choose what they want from our collections.
What do I need to do to be informed whenever there is a new collection or an offer?
For tips regarding new arrivals and deals on items, you can sign up for our newsletter. You can also follow our accounts on various social media platforms including Instagram, Facebook, and Pinterest for a look into our new fashion trends.
Can I reach Sunanta Madaan customer service, and if yes, how?
You can contact our customer service through the following methods:
Email:Â hello@sunantamadaan.com
Phone: +91-9899777081
Live Chat: On our website during business hours.
Do you practice ethical production with your products?
Of course. We believe in being responsible for the environment. Our products are made by skilled artisans who work with eco-friendly processes and materials. We are also committed to furthering traditional artisanal work.
Check out our exclusive collections today at Sunanta Madaan and elevate your style with the best in fashion.