Terms of Service
Overview
Welcome to Sunanta Madaan Couture! By accessing or using our website, you agree to be bound by these Terms of Service. These terms govern your use of our site and all products and services offered by us. Please read carefully before engaging with our site.
Return & Exchange Policy
We strive to deliver defect-free products. Exchanges are allowed for the same product size, provided items are unused, unworn, and in original condition with tags intact. Custom-made orders are not eligible for exchange but can be altered. The item must pass our quality check before a replacement is dispatched. Exchanges must be requested within 7 days of receipt by contacting us via email (hello@sunantamadaan.com) or WhatsApp (+91-9899777081).
Shipping Policy
Enjoy free shipping on all Indian orders! Products are shipped within 8-10 working days. For international shipping, refer to our shipping policy for charges and countries served. Shipping may experience delays during festivals, adverse weather, or emergencies.
Security & Privacy Policy
We value your privacy! Personal details are collected only to process orders, and we never store financial information like credit card details. We use cookies to improve your shopping experience. For marketing purposes, we may send emails about products and promotions. We do not share personal data unless necessary for order fulfillment.
Your Information
You are solely responsible for any information you share on our website. We retain the right to modify or remove content that violates our guidelines or local laws.
Equipment & Access
Users are responsible for maintaining the equipment required to access our website. We do not assume liability for damages to your equipment caused by using our site.
Electronic Communications
By using our site, you consent to receive communications electronically. We will communicate with you via email or notifications on the site.
License & Site Access
We grant you a limited, non-transferable license to access and make personal use of our site. Unauthorized use, such as data mining or interference with site functionality, is prohibited.
Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the content or actions of these external sites.
Pricing Information
We strive to provide accurate pricing. Prices and availability are subject to change without notice. In case of an error, we may cancel or modify your order after contacting you.
Order Cancellations
We reserve the right to cancel any order due to errors in pricing or product availability. Cancellations can only be requested within 24 hours of placing the order. After this period, cancellations are not accepted.
Fraudulent Transactions
We actively monitor accounts for fraudulent activities. Users engaging in fraudulent transactions may face legal actions, and their accounts may be deleted.
Credit Card Details
By making a purchase, you confirm that the credit card used belongs to you. We will not be held liable for any fraudulent charges made by unauthorized individuals.
Warranty Disclaimer
Our site and products are provided "as is," without any warranties. We do not guarantee error-free performance, and the site may contain inaccuracies.
Limitation of Liability
We are not liable for any damages arising from the use or inability to use the site, including any direct, indirect, or consequential damages.
Indemnity
You agree to indemnify and hold Sunanta Madaan Couture harmless from any claims, losses, or damages arising from your use of the site or violation of these terms.
Contact Us
For questions or concerns regarding these Terms of Service, please contact us at:
Email: sunantamadaancouture@gmail.com
Phone: +91-9871955775
By using our site, you agree to these terms and conditions.